Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Information We Collect
At Skinsmonkey, we collect information that helps us provide you with better career development services. This includes information you provide directly to us and information we collect automatically when you use our platform.
Personal Information
Name, email address, phone number, and professional background details you provide when creating your account or enrolling in programs.
Learning Data
Course progress, quiz results, completion certificates, and interaction patterns within our learning platform.
Technical Information
Device information, browser type, IP address, and usage analytics to improve our platform performance.
Communication Records
Messages, support tickets, and feedback you send us through our contact channels.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our career development services. Your data helps us personalize your learning experience and connect you with relevant opportunities.
Primary Uses: Account management, course delivery, progress tracking, customer support, platform improvements, and sending you important updates about your learning journey.
We also use aggregated, non-personally identifiable data to analyze trends and improve our services. This helps us understand which learning paths work best and how we can better serve our community.
For marketing purposes, we may send you information about new courses, features, or opportunities that align with your interests. You can opt out of these communications at any time through your account settings.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements.
Service Providers: We work with trusted third-party providers who help us operate our platform, process payments, and deliver our services. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose information if required by law, to protect our rights, or to ensure the safety of our users and the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued protection under this privacy policy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security audits.
All data transmission between your device and our servers is encrypted using industry-standard SSL technology. We store your information on secure servers with restricted access and regular backups.
Security Measures: Multi-factor authentication, encrypted databases, regular security updates, employee training on data protection, and continuous monitoring for potential threats.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
Your Privacy Rights
You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
Your Rights Include:
- Access to your personal information and how it's being used
- Correction of inaccurate or incomplete information
- Deletion of your personal information (with some exceptions)
- Restriction of processing in certain circumstances
- Data portability to transfer your information
- Objection to certain types of processing
- Withdrawal of consent for marketing communications
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we begin the process of deleting your personal information.
Some information may be retained for longer periods if required by law, for legitimate business purposes, or to resolve disputes. This includes transaction records, communication logs, and aggregated usage data.
Account Deletion: When you request account deletion, we remove your personal information within 90 days. Some data may remain in backups for up to 12 months before complete removal.
Inactive Accounts: If your account remains inactive for more than 3 years, we may delete your personal information after providing notice to your registered email address.
International Data Transfers
As a company based in Switzerland, we primarily process and store data within the European Economic Area. However, some of our service providers may be located in other countries with different data protection laws.
When we transfer your information internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other approved transfer mechanisms.
Transfer Safeguards: We only work with providers who commit to adequate data protection standards and implement appropriate technical and organizational measures.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Essential Cookies: These are necessary for the platform to function properly and cannot be disabled. They include authentication tokens and security features.
Analytics Cookies: We use these to understand how users interact with our platform and identify areas for improvement. This data is aggregated and anonymized.
Marketing Cookies: These help us deliver relevant content and advertisements. You can opt out of these cookies without affecting your ability to use our core services.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We'll notify you of any material changes through email or prominent notices on our platform.
Minor changes may be made without notification, but we'll always post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you continue to use our services after changes become effective, you accept the updated policy. If you disagree with any changes, you may close your account and stop using our services.
Privacy Questions or Concerns?
Contact our privacy team for any questions about this policy or your data rights.
Email: help@mornysen.com
Phone: +41 79 297 60 77
Address: Rue des Philosophes 13, 1400 Yverdon-les-Bains, Switzerland
Last updated: March 15, 2025